First: Introduction

1. The term “Privacy Policy” refers to the method of collecting data on the WORTHIOM platform and the method of protecting the personal information of platform users. This policy is of utmost importance.

2. The following terms are meant whenever they appear in the Privacy Policy: Platform: It refers to the WORTHIOM platform on Android and iPhone applications, the website, and any other electronic websites mentioned in this agreement.

3. The platform does not refer to any personal information of a specific individual. Personal information is collected from individuals who choose to use the platform, for example, through browsing, telephone communication, or email communication with our customer service team. Providing the platform user with personal information is a consent from the user to process this information in accordance with the terms and conditions of the Privacy Policy. 

4. The terms of the Privacy Policy or any part of it may be modified at any time, and the modified version will be published on the platform. The modified version of the Privacy Policy will become effective after seven days from the date of its publication, and after the publication, your continued use of the platform will be considered as your commitment to the terms and provisions stated in the modified version of the Privacy Policy, and your consent to the platform for making amendments to the personal data you have provided us.

5. By using the platform, you agree to the terms of the Privacy Policy, and the Privacy Policy constitutes a legally binding agreement. If any new features or tools are added to our services, they will also be subject to this policy.

6. We will store your personal information, and it will be used and disclosed in accordance with what is permitted by the systems, laws, and customs, and in accordance with the provisions of the platform’s Privacy Policy.

7. We will always request your consent before using your personal information for purposes other than those stated in the Privacy Policy.

Second: User Information

1. We collect your name, ID number or business registration number, tax identification number, address, email address, and mobile phone number. We also collect files present on your phone or device, such as photos or other files, to which you have granted us access. We also collect information that you post on the platform, as well as information necessary to verify your identity, contact you, and enable you to use the platform’s services and features by sharing them with other users.

2. We collect data from web pages hosted by the platform that you visit. We also collect data about your browsing behaviour and the times you log into your account, including information about the device you use, the browser you use, network connection, and Internet Protocol (IP) address. This is done to improve, develop, and enhance your experience with us.

3. The user acknowledges granting the platform permission to access their camera, photo library, and location to enable them to benefit from the platform’s services.

4. By using the platform, you grant us permission to determine your location using the map service on your phone or device to allow the platform to provide services to the fullest extent.

5. We collect information related to the services provided and measure performance, including information about your activity, such as how you use our services and how you interact with others through the platform.

6. We collect information about your device when you install the platform, including information such as the type of device, operating system information, browser information, Internet Protocol (IP) address, and mobile network information, including phone number and device identifiers. We also collect device location information if you have granted us permission to access your location.

Third: Platform Visitors and Support Users Information

1. When you install the platform on your device, we collect information such as your name, email address, device information, operating system, browser used, network connection, your IP address, and mobile network information including phone number and device identifiers. We also collect device location information if you grant us access to your location. Additionally, we may receive personal information when you submit support requests or other inquiries to the platform. We collect the text of chat conversations from support chat users.

2. We collect phone numbers and record phone calls from support users for performance measurement and quality improvement purposes.

3. We collect this information when you visit the platform or when you communicate with us through email, web, instant messaging, or phone. We may also collect any additional information you provide to us. The platform uses this information to serve you, improve its services, and respond to any questions you may have.

4. We collect information, evaluations, comments, and other data that you have posted or shared with the platform. We use this information for marketing purposes tailored to your preferences and interests, whether through direct marketing on the platform or in collaboration with other parties. By using the platform, the user acknowledges and agrees to allow the platform to use their personal information, interests, visits, evaluations, comments, and other published information on the platform, as well as any other information accessed by the platform, for marketing, development, or any other purposes determined by the platform.

Fourth: Information from Cookies and Similar Tracking Technologies

1. Cookies are sent to your browser from a website and stored on your device. We use different cookies for each device connecting to the platform.

2. We use cookies to recognise your device and provide you with personalised services, as well as to display targeted advertisements from Google or other parties.

3. We may use automated tracking technologies and methods on the platform during your interactions or use of the platform to measure performance and improve services.

4. We analyse and utilise the information we have to evaluate and improve our services, conduct research and development, test new services and features, perform bug detection and troubleshooting activities. We also use your information to respond to and assist you when you contact us.

Fifth: Sharing Personal Information with Third Parties

1. We may share your personal information with a third party to assist in the development, improvement, and troubleshooting of our services.

2. In certain circumstances, we may be required by government or judicial entities to share information with them or with a third party to verify legal claims, meet national security requirements, enforce court orders, or for other similar purposes.

3. We may share personal information with a third party for investigation or to take action regarding suspected illegal or fraudulent activities, cases involving potential threats to the physical safety of any person, or in cases of violations of the terms and conditions of the user agreement, privacy policy, or as required by regulations and laws.

4. We may also share personal information with entities that may acquire or merge with the platform in the future, either through full or partial acquisition.

5. We may use the information we collect from you to market our services, and we may provide this information to other companies to market their products or services.

Sixth: General Provisions

1. Upon the termination of our relationship with you, we will continue to store archived copies of your information for business purposes and to comply with regulations and laws.

2. Upon the termination of our relationship with you, we will continue to store unidentified information, such as website visits without identifiers, for the purpose of improving our services.

3. We securely retain your information by following high standards in information security management to protect sensitive information, such as personal data and others.

4. We confirm that there is no 100% secure method of transmission over the internet or electronic storage. Therefore, we cannot guarantee the absolute security of your information, and the platform disclaims responsibility for any attacks or breaches that result in unauthorised access to or use of your information.

5. You can retain all your personal information and access it at any time. We also grant you limited rights through your account settings to correct, modify, delete, or restrict the use of your personal information.

6. Deleting or restricting the use of your personal information may result in the limited satisfaction of our services.